Refund policy

Our Promise to You

At Kaki Wellness, we want you to be genuinely happy with your Persimmon Goat Milk products. If something isn't right, we're here to help.

7-Day Satisfaction Guarantee
If you're not satisfied with your order, contact us within 7 days of delivery via WhatsApp at +92 329 4438243, and we'll work with you on a replacement or refund.

Eligibility
To qualify for a refund or exchange, the product should be unused and in its original packaging. Please include your order number and a brief description of the issue when you reach out.

Damaged or Incorrect Items
If your order arrives damaged, or you received the wrong item, please contact us within 48 hours of delivery with photos of the product — we'll arrange a free replacement or full refund, no questions asked.

How Refunds Are Processed
Once your return is approved, refunds are processed to your original payment method (or as store credit for Cash on Delivery orders) within 5–7 business days.

Contact Us
WhatsApp: +92 329 4438243
Email: kakiwellness01@gmail.com